Contact Us

Thank you for visiting us online. We have tried to make our site as convenient as possible to handle all of your service needs. You may find answers to many of your questions in the Customer Service section of our website. If you have any additional questions or suggestions, we would love to hear from you!
Please feel free to contact us using one of the methods below.

Our representatives are available to promptly assist you Monday through Thursday from 7:00 AM to 6:00 PM CST and Fridays 7:00 AM to 4:30 PM CST. If you need assistance outside of these business hours, please leave a voicemail and a representative will contact you during the next business day.

Phone: 800-525-5583

Fax: 800-643-8199

Mail: Community Coffee Company
P.O. Box 2311
Baton Rouge, LA 70821

E-Mail: customerservice@communitycoffee.com

115 Comments

  1. Rebecca
    Posted July 4, 2014 at 4:58 pm | Permalink | Reply

    Love Community Coffee, just wish I could order it online — web page does not work for me.

  2. Melissa
    Posted August 28, 2014 at 6:59 am | Permalink | Reply

    I just bought a keurig 2.0 k300 model along with k-cups from you guys and it will not allow use. Any suggestions?

  3. Cristy
    Posted September 15, 2014 at 9:13 am | Permalink | Reply

    Any plans on making the community coffee Vue cups?

  4. Debbie
    Posted October 4, 2014 at 2:51 pm | Permalink | Reply

    Do your single serve cups work in Keurig machines?

    • Posted October 6, 2014 at 7:53 am | Permalink | Reply

      Thanks for your inquiry. Our single-serve cups work in all single-serve cup brewers except the VUE(R) and 2.0 version.

  5. abe froman
    Posted October 13, 2014 at 11:44 am | Permalink | Reply

    You can check Youtube for work-arounds for the 2.0 system that will let you use your favorite coffee even if it is not 2.0 certified.

  6. Jason
    Posted October 15, 2014 at 12:15 am | Permalink | Reply

    Any chance community coffee will make K-cups compatible with 2.0 machines?

    • Posted October 15, 2014 at 3:51 pm | Permalink | Reply

      Community Coffee Company is committed to providing a great product as well as meeting our customers’ needs. We are reviewing potential solutions that will work in this newest brewer. We will inform our customers quickly when appropriate options are available. Until then, our single-serve cups continue to work in all single-serve cup brewers except the 2.0 version.

      • tfour
        Posted November 20, 2014 at 3:11 pm | Permalink

        Oh no! My husband is going to kill me when he finds out we have to change coffee brands. Only thing I can ask is which coffee that works in the 2.0 is a good substitute for Community?

      • Posted December 2, 2014 at 7:45 pm | Permalink

        New licensing agreement announced on 12/01/2014 between Community and Keurig. Community coffee will become available in 2.0 compatible K-cups beginning Spring 2015. Community coffee fans with Keurig 2.0 brewing systems will not have to wait too much longer.

  7. Michael Kulhanek
    Posted October 19, 2014 at 8:35 am | Permalink | Reply

    Does Community make single cups for the Keurig 2.0. Please let me know ASAP. Thanks. MK.

  8. Jill SEILER
    Posted November 13, 2014 at 7:24 am | Permalink | Reply

    My new 2.0 Keurig will not brew your k cup. Any suggestions

    • Posted November 18, 2014 at 8:41 am | Permalink | Reply

      Our single-serve cups continue to work in all single-serve cup brewers except the 2.0 version. We are committed to providing a great product as well as meeting our customers’ needs. We are reviewing potential solutions that will work in this newest brewer. We will inform our customers quickly when appropriate options are available.

  9. J. Braxton
    Posted December 2, 2014 at 8:31 am | Permalink | Reply

    New licensing agreement announced on 12/01/2014 between Community and Keurig. Community coffee will become available in 2.0 compatible K-cups beginning Spring 2015. Community coffee fans with Keurig 2.0 brewing systems will not have to wait too much longer.

  10. Deb Fairbank
    Posted February 23, 2015 at 11:59 am | Permalink | Reply

    Why aren’t the Community Coffee k cups compatible with my Keurig?? Community is my favorite!! I wish this could be fixed!

    • Posted February 23, 2015 at 4:16 pm | Permalink | Reply

      Help is on the way. We have an agreement with Keurig starting mid-March, plus depending on your machine you may have access to compatible cups now.

  11. Bill
    Posted April 17, 2015 at 11:49 am | Permalink | Reply

    I notice most of the k-cup varietals in the online store have changed to the 2.0 format, with only Bread Pudding and Golden Caramel still offering 1.0 cups. Is this just a temporary inventory shortage of 1.0 cups, or is CC only going to be producing 2.0 cups going forward? Just wondering since lots of us still have 1.0 machines. Thanks!

  12. Lola
    Posted April 23, 2015 at 10:02 am | Permalink | Reply

    Community has been my coffee of choice for the past 35 yrs or so. The past 5 yrs I’ve had several Keurig coffee makers and had to settle for less tasty coffee for the convenience. Yesterday at the store I noticed you now have Community K-cups which we happily bought. Would like to know when and if you will be making vue cups? Please!!!!!! say yes and that it will be very soon!!! We buy several hundreds of dollars of k cups each year from keurig online but would love to start buying Community vue cups. There is a market out there. Please consider and then get those machines rolling! (Smiling)

    • Posted April 30, 2015 at 10:51 am | Permalink | Reply

      Thanks for the feedback. We’re so glad to be your coffee of choice. We do not currently have plans to convert to a Vue product but take all customer feedback into consideration as we move forward. Thanks for the information.

  13. brittany
    Posted April 26, 2015 at 10:00 am | Permalink | Reply

    Community coffee k cups clog my keurig machine! Happens about every 2 brews!

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